Our Staff in Tacoma, Washington

Chris Conklin

Director of Operations

Chris joined Cascade Healthcare's training division in 2007 as customer service specialist and BLS Instructor. Since then Chris has instructed over 1,000 courses and grown with the organization into a Director of Operations role. He now oversees the WA market and works directly with Cascades larger enterprise accounts.

When Chris is not at work he enjoys concerts, poker, golf, fantasy sports, attending Seattle Seahawks games, and spending time with his wife, son, and golden retriever.

Travis Pittman

Operations Manager

Travis became involved in public safety and emergency medical services right out of high school. His first job out of high school was an Emergency Room Technician at Tacoma General Hospital. That is where his passion for emergency medicine grew and moved him into pre-hospital work. He went to Paramedic school and has worked in many systems as an EMT and Paramedic. Travis pursued a full-time education position to have the highest impact on patient care out comes by educating his peers and community in the most up-to-date resuscitation guidelines and skills into their practice. Travis has been with Cascade since September 2011.

In his free time he loves spending time cooking and adventures outdoors with his wife and daughter.

Zac Schasteen

Operations Manager

Zac Schasteen started his career in public service in Alaska as a volunteer Firefighter in 1994. Zac attended the Alaska Law Enforcement Training Session #30 in Sitka, Alaska. He was elected to two terms on the Unalaska City Council and previously served as a Fire Chief, Police Officer, Harbor Officer, Firefighter, Flight EMT with Alaska Regional Hospital, and is now the Operations Manager for Cascade’s Tacoma office.

Zac is certified by the International Fire Service Accreditation Congress as a Firefighter and Fire Instructor, has a basic Police Certificate with the Alaska Police Standards Council, is an Alaska certified Emergency Medical Technician Three and a National Registry Emergency Medical Technician, a hazardous materials technician and a PADI certified Rescue Diver. He is also a certified instructor for Emergency Medical Technician, Emergency Trauma Technician and Basic Life Support; a United States Coast Guard-approved On-Board Drill Instructor and instructor for Survival Equipment, Procedures and On-Board Drills; and an Alaska Marine Safety Education Association-accredited Marine Safety Instructor. He is also currently an AHA Basic Life Support Training Center Faculty member for Cascade, is affiliated with the National Association of EMS Educators and is a life member of the Alaska State Firefighters Association and the Fraternal Order of Alaska State Troopers. During his career, Zac has taught classes for agencies such as the University of Alaska, University of Washington, and various local, state, and private agencies and organizations.

In his free time you will likely find Zac near a body of water making use of the wonderful offerings the Pacific Northwest affords people.

Kendra Fish

Client Support Specialist

Kendra started at Cascade Training in the beginning 2016. She has always had a passion for serving those around her and has countless hours of volunteer work. When Kendra was first offered a job as a Client Support Specialist she immediately asked if she could be a CPR instructor as well. She is very excited to be helping healthcare providers on a daily basis and cannot wait to help train them to return patients to their loved ones.

When Kendra is not at work she likes to attend hockey games, golf, bake, be outside, and hang out with friends, family, and their pets. She is also a musician, she loves to sing, play her clarinet, and is learning the piano.

Sarah Mongiat

Client Support Specialist

Sarah is very proud to be considered the "smile" of Cascade's Seattle office. Having worked in the customer service field for many years and growing up with a parent who was a healthcare professional, she is pleased to bring her experiences to this position and improving students' interactions with the organization.

A recent transplant to the Pacific Northwest from the Midwest, Sarah enjoys exploring Seattle's neighborhoods on the weekends, as well as keeping busy with reading and crafts.

Kirsten Schmuck

Client Support Specialist

Kirsten has been a member of Cascade Training Center since February 2017. She has always wanted to pursue a career that would allow her the opportunity to help others. Kirsten attended Western Washington University in 2013; while there she began working as a nanny that required her to attend a Heartsaver class. In April 2015, her father suffered an episode of sudden cardiac arrest while at his home; Kirsten performed CPR continuously for several minutes until EMS arrived to take over. After six days in the hospital, her father got to come home to his family and the hospital staff said that her quick action saved his life. Kirsten promptly began working as an assistant teaching First Aid, CPR & AED courses all over Washington State before getting hired by Cascade Training. She is thrilled at the opportunity to help people learn the skills necessary to save lives and cannot wait to become an instructor so she can pass on the same life saving skills that she was taught.

When Kirsten is not working she enjoys running, biking, and hiking, and if the Washington weather permits, nature and wildlife photography. If it’s an indoor type of day, she loves to bake, read, play games with her family, and cuddle with her cat and pet snake.