Director of Operations
Chris joined Cascade Healthcare's training division in 2007 as customer service specialist and BLS Instructor. Since then Chris has instructed over 1,000 courses and grown with the organization into a Director of Operations role. He now oversees the WA market and works directly with Cascades larger enterprise accounts.
When Chris is not at work he enjoys concerts, poker, golf, fantasy sports, attending Seattle Seahawks games, and spending time with his wife, son, and golden retriever.
Kirsten has been a member of Cascade Training Center since February 2017. She has always wanted to
pursue a career that would allow her the opportunity to help others. Kirsten attended Western
Washington University in 2013; while there she began working as a nanny that required her to attend a
Heartsaver class. In April 2015, her father suffered an episode of sudden cardiac arrest while at his
home; Kirsten performed CPR continuously for several minutes until EMS arrived to take over. After six
days in the hospital, her father got to come home to his family and the hospital staff said that her quick
action saved his life. Kirsten promptly began working as an assistant teaching First Aid, CPR & AED
courses all over Washington State before getting hired by Cascade Training. She is thrilled at the
opportunity to help people learn the skills necessary to save lives and cannot wait to become an
instructor so she can pass on the same life saving skills that she was taught.
When Kirsten is not working she enjoys running, biking, and hiking, and if the Washington weather permits, nature and wildlife photography. If itâ€™s an indoor type of day, she loves to bake, read, play games with her family, and cuddle with her cat and pet snake.
Client Support Specialist
Jay joined the Cascade Training team in Spring of 2018. Originally from Florida, Jay moved to Washington in 2017. He graduated from the University Iowa with an AA in Communications in 2012. Throughout Jayâ€™s life he has always been a goal driven person and strives to provide excellent customer service as he is passionate about people and is always willing to take the extra steps necessary to help find a solution.
Outside of work Jay is a part time photographer. In his free time, he also loves to play ball, run track and do individual or group sporting events.
Client Support Specialist
Rhianna joined the Cascade team in Fall of 2019. She is a native Washingtonian and holds a degree in Psychology from Linfield College. She joined our team with eight years of experience in customer service and administration, and enjoys helping others. In her spare time, she enjoys reading, writing, and spending time with her spouse and their cat.
Client Support Specialist
Chloe joined the Cascade team in February 2020. She holds an Applied Science Degree in Apparel Design and Development. After 7 years in the apparel industry as a technical designer, she made a change to something new. She is an upbeat extrovert with a joke for just about any occasion. As a Client Support Specialist, Chloe is eager to engage with people, identify problems and find their solutions. If she can make your day better and brighter she'll consider that a win.
At home Chloe is constantly harassed for food by her two beautiful cats, Cindy-2-Teeth and Ned Stark. She enjoys writing, sewing, things that smell nice, time with family and being in her hammock. On the weekends, Chloe is a medieval reenactor with the Society of Creative Anachronism (not to be confused with renaissance fairs). She is friendly and warm but be careful when asking about her favorite shows or their relevant meme collections - you could be here all day.
As a Registered Nurse and Mobile Intensive Care Paramedic with more than 20 years of patient care experience, Paul's core belief is that individuals and healthcare entities must value and promote quality and relevant team based continuing education to continuously improve patient outcomes. Paul's direct patient care experience has included almost two decades as a Mobile Intensive Care Paramedic with the world renowned King County Medic One receiving his Paramedic Certification directly from many of the physician pioneers in resuscitation at the University of Washington School of Medicine Paramedic Training Program. His work as a senior paramedic, field training officer and Air Support Unit Paramedic with the KCSO Guardian Rescue helicopter service in addition to his work as a registered nurse in primary care, public health, correctional healthcare and hyperbaric medicine, has reinforced his passion for collaborative training programs that focus on crew resource management and effective team dynamics. His healthcare management experience has focused on training program design, CQI, curriculum development and collaborative care initiatives. He continues to work clinically, leading cardiac arrest resuscitations as well as participating as a data collector for many ongoing cardiac arrest and trauma related studies.
Paul's direct responsibilities at Cascade include building a culture of excellence with a team of experts at every level of our organization, exceed expectations with industry leading customer service and collaborate with our clients to insure we are continuously contributing to improved patient outcomes with a total program cost effective solution.
Compliance Manager / Training Center Coordinator
Amanda has a Bachelors degree in Biology and a background as an EMT. She has been part of the Cascade team since 2012 and has worked in a variety of roles within the company, allowing her to foster relationships with many of our clients and partners throughout the organization. In her current role as Compliance Manager, Amanda focuses a lot of her time on process implementation and maintenance. She is our American Heart Association Training Center Coordinator and acts as a liaison between Cascade and AHA, ensuring that all courses are compliant and up-to-date with the most current science available. Amanda also oversees our continuing education accreditation status with a variety of credentialing boards including the Washington State Medical Association, California Board of Nursing, Dental Board of California and Colorado Department of Health. In addition, Amanda manages our inventory supply chain and works with our vendors to ensure we have an adequate stock of products for all of our students and clients.
Outside of work, Amanda and her husband lead a full life. You will find them cooking, enjoying all the outdoor activities available in the Northwest, playing board games or trivia, and traveling as often as possible.
General Manager of Operations
Travis became involved in public safety and emergency medical services right out of high school. His first job out of high school was an Emergency Room Technician at Tacoma General Hospital. That is where his passion for emergency medicine grew and moved him into pre-hospital work. He went to Paramedic school and has worked in many systems as an EMT and Paramedic. Travis pursued a full-time education position to have the highest impact on patient care out comes by educating his peers and community in the most up-to-date resuscitation guidelines and skills into their practice. Travis has been with Cascade since September 2011.
In his free time he loves spending time cooking and adventures outdoors with his wife and daughter.