Director of Operations
Chris joined Cascade Healthcare's training division in 2007 as customer service specialist and BLS Instructor. Since then Chris has instructed over 1,000 courses and grown with the organization into a Director of Operations role. He now oversees the WA market and works directly with Cascades larger enterprise accounts.
When Chris is not at work he enjoys concerts, poker, golf, fantasy sports, attending Seattle Seahawks games, and spending time with his wife, son, and golden retriever.
Kirsten has been a member of Cascade Training Center since February 2017. She has always wanted to
pursue a career that would allow her the opportunity to help others. Kirsten attended Western
Washington University in 2013; while there she began working as a nanny that required her to attend a
Heartsaver class. In April 2015, her father suffered an episode of sudden cardiac arrest while at his
home; Kirsten performed CPR continuously for several minutes until EMS arrived to take over. After six
days in the hospital, her father got to come home to his family and the hospital staff said that her quick
action saved his life. Kirsten promptly began working as an assistant teaching First Aid, CPR & AED
courses all over Washington State before getting hired by Cascade Training. She is thrilled at the
opportunity to help people learn the skills necessary to save lives and cannot wait to become an
instructor so she can pass on the same life saving skills that she was taught.
When Kirsten is not working she enjoys running, biking, and hiking, and if the Washington weather permits, nature and wildlife photography. If itâ€™s an indoor type of day, she loves to bake, read, play games with her family, and cuddle with her cat and pet snake.
Melissa joined the Cascade Training team in the Fall of 2019. Originally from San Diego, California, Melissa attended the University of Central Florida where she studied to be a high school English teacher. While in college she got a job working at a local hospital that eventually altered her career trajectory. She has worked in healthcare ever since. For the past 20 years, Melissa has worked in various front and back end administrative positions within several large hospital systems in Florida, California, and Washington state. Most recently sheâ€™s worked as a Training Coordinator and Revenue Cycle Application Specialist, doing classroom instruction, curriculum design, and EMR applications support for clinical and administrative staff. She is excited to be in a training center environment and hopes to eventually become a certified instructor.
When Melissa is not working she can be found exploring the Pacific Northwest, road tripping across the country, reading, writing, and watching football. She is a single mother of two wonderfully talented teenaged daughters. She spends countless hours escorting them to various comic and anime conventions, helping with cosplay projects, and supervising their Dungeons and Dragons meetups.
Client Support Specialist
Jay joined the Cascade Training team in Spring of 2018. Originally from Florida, Jay moved to Washington in 2017. He graduated from the University Iowa with an AA in Communications in 2012. Throughout Jayâ€™s life he has always been a goal driven person and strives to provide excellent customer service as he is passionate about people and is always willing to take the extra steps necessary to help find a solution.
Outside of work Jay is a part time photographer. In his free time, he also loves to play ball, run track and do individual or group sporting events.
Client Support Specialist
Rhianna joined the Cascade team in Fall of 2019. She is a native Washingtonian and holds a degree in Psychology from Linfield College. She joined our team with eight years of experience in customer service and administration, and enjoys helping others. In her spare time, she enjoys reading, writing, and spending time with her spouse and their cat.
As a Registered Nurse and Mobile Intensive Care Paramedic with more than 20 years of patient care experience, Paul's core belief is that individuals and healthcare entities must value and promote quality and relevant team based continuing education to continuously improve patient outcomes. Paul's direct patient care experience has included almost two decades as a Mobile Intensive Care Paramedic with the world renowned King County Medic One receiving his Paramedic Certification directly from many of the physician pioneers in resuscitation at the University of Washington School of Medicine Paramedic Training Program. His work as a senior paramedic, field training officer and Air Support Unit Paramedic with the KCSO Guardian Rescue helicopter service in addition to his work as a registered nurse in primary care, public health, correctional healthcare and hyperbaric medicine, has reinforced his passion for collaborative training programs that focus on crew resource management and effective team dynamics. His healthcare management experience has focused on training program design, CQI, curriculum development and collaborative care initiatives. He continues to work clinically, leading cardiac arrest resuscitations as well as participating as a data collector for many ongoing cardiac arrest and trauma related studies.
Paul's direct responsibilities at Cascade include building a culture of excellence with a team of experts at every level of our organization, exceed expectations with industry leading customer service and collaborate with our clients to insure we are continuously contributing to improved patient outcomes with a total program cost effective solution.
Dylan Luyten, MD
Dr. Dylan Luyten attended the University of Massachusetts, Amherst where he majored in English Literature and French. When he just couldn't get the great American novel written, he began looking around for a new direction. As fate would have it, he loved the biological sciences and some personal experiences made it abundantly clear that medicine was where he belonged. Dr. Luyten completed a course of post-baccalaureate premedical studies at the Harvard University Extension School. He then stayed in Boston and attended medical school at the Tufts University School of Medicine. He completed a year of internal medicine internship at the Lahey Clinic, in Massachusetts. Subsequently Dr. Luyten came west for the Denver Health Residency in Emergency Medicine at Denver Health Medical Center. There, despite being subjected to the role of Chief Resident in his final year, he managed to fall in love with Denver and the Rocky Mountains, and more importantly, with the compelling, challenging, and satisfying specialty of emergency medicine. He currently enjoys practicing emergency medicine at Swedish Medical Center, in Englewood, Colorado. Dr. Luyten is the Medical Director of the Emergency Department at Swedish Medical Center, a Level 1 Trauma Center and Comprehensive Stroke Center in Englewood, Colorado. Passionate about EMS education, he is EMS Medical Director for Action Care Ambulance and Cascade Training Center in Denver, Colorado. Dr. Luyten divides his time between clinical emergency medicine, hospital administration, and EMS teaching. When not working, he can be found with his wife and children or enjoying the solitude of the Colorado wilderness.
Compliance Manager / Training Center Coordinator
Amanda has a Bachelors degree in Biology and a background as an EMT. She has been part of the Cascade team since 2012 and has worked in a variety of roles within the company, allowing her to foster relationships with many of our clients and partners throughout the organization. In her current role as Compliance Manager, Amanda focuses a lot of her time on process implementation and maintenance. She is our American Heart Association Training Center Coordinator and acts as a liaison between Cascade and AHA, ensuring that all courses are compliant and up-to-date with the most current science available. Amanda also oversees our continuing education accreditation status with a variety of credentialing boards including the Washington State Medical Association, California Board of Nursing, Dental Board of California and Colorado Department of Health. In addition, Amanda manages our inventory supply chain and works with our vendors to ensure we have an adequate stock of products for all of our students and clients.
Outside of work, Amanda and her husband lead a full life. You will find them cooking, enjoying all the outdoor activities available in the Northwest, playing board games or trivia, and traveling as often as possible.
Travis became involved in public safety and emergency medical services right out of high school. His first job out of high school was an Emergency Room Technician at Tacoma General Hospital. That is where his passion for emergency medicine grew and moved him into pre-hospital work. He went to Paramedic school and has worked in many systems as an EMT and Paramedic. Travis pursued a full-time education position to have the highest impact on patient care out comes by educating his peers and community in the most up-to-date resuscitation guidelines and skills into their practice. Travis has been with Cascade since September 2011.
In his free time he loves spending time cooking and adventures outdoors with his wife and daughter.